Terms, Privacy & Cancellation Policy

Any users of this website and its services are considered to have read and be bound by the terms and conditions that follow.

Terminology

The wording that is set out here applies to all the Terms and Conditions described hereafter.

Client, User, He or She, His or Her, You, and Your refer to the person using the website and/or its services.

The Company, Our, Ourselves, We, and Us refer to the company and website offering the services.

Use of the above terminology in the singular or plural, and with or without capitalisation, is to be considered interchangeable.

These terms refer to the offer, consideration, and acceptance of an agreement between the Company and the Client, in accordance with and subject to English law. These terms refer to any and all formal or informal meetings to discuss the needs of the Client, the means by which those needs will be met by the Company, and payment by the Client for services rendered.

Exclusions and Limitations

These Terms and Conditions, and all the other information on this website, is provided “as is”. To the fullest extent of English law, the Company applies the following exclusions and limitations of liability:

  • Any representations of this website and its contents which are provided by affiliates or third parties, including and in relation to all inaccuracies in this website as well as any other Company literature.
  • Any damages arising in connection with your use of this website, including direct or indirect loss of profit or business, regardless of whether any sustained losses were foreseeable, or were reported to the Company; damage to your computer hardware or software, systems, and programs, damage to or loss of data, and any other damage, whether consequential or incidental, and direct or indirect.

The Company does not exclude liability for death or personal injury which may be caused by Company negligence.

Your statutory rights as a consumer are not affected by these exclusions and limitations. Privacy Statement

Guarding your privacy is important to us. Any information collected from clients is provided only to authorised employees, and only on a need-to-know basis. Our data-collection systems are under regular review to ensure our clients receive the best possible service.

Under English law specific offences describe the unauthorised access of private data via and from electronic systems; the Company pledges to investigate any such actions with a view to recovering damages against those responsible, whether by criminal prosecution or civil proceedings.

We will not send unsolicited email to your address. Any email sent by the Company will be in relation to the offer, consideration, and acceptance of services. Confidentiality

The Company is registered under the Data Protection Act 1998, under which act we can distribute certain types of client information to third parties. However, we regard all client data and records as confidential, and therefore they will not be released to any third party, except if legally required to do so by government authorities.

Any Client has the right to view or obtain copies of his or her records at any time; these requests will be fulfilled by the Company within a reasonable amount of time. We may from time to time issue a Client with written or electronic information relating to the provision of our services. We request that Clients retain copies of any such literature.

The Company will never sell, share, rent, or otherwise pass on any Client’s personal information to any third party. IP Logging

The Company logs website user IP addresses to analyse trends, track user movement across the website, and gather demographic data for aggregation. Your IP address is never linked to any information that could be used to personally identify you.

Our web servers automatically log standard access information: browser type, access times and open mail, URL requested, and referral URL. This information is logged for the above-stated reasons, and for troubleshooting and system administration purposes. The information is never shared with any third party, and is used only by authorised Company employees on a need-to-know basis.

Information that can be used to personally identify you will never be used in any other manner without your explicit consent. Cookies

This Company website requires the use of cookies, which enable the site to retrieve a user’s unique data each time he or she visits the site. This data is stored and retrieved to make the user’s website experience smoother and more enjoyable. Some affiliate partners of the Company website may also use cookies.

Links to and from Other Websites

The Company does not monitor the content of websites that we link to, or that link to us, and we do not necessarily share or endorse opinions and material published or endorsed by a third party website. Likewise, we are not responsible for privacy and data-collection practices of these websites.

We encourage careful use of our website to ensure that users know when they have followed a link to a new site, and we encourage users to carefully read the privacy statements of any new websites they visit. This Company will not accept responsibility for damages or losses of any kind that result from your disclosure of personal information to any third party.

Availability of Company Services

Unless otherwise stated, the services featured on this website are available only within the United Kingdom, or in relation to United Kingdom postings. All advertising is intended for the United Kingdom market only. You are solely responsible for determining whether any services, downloads, programs, and text available through this site are fit for your particular purposes.

The Company does, to the best of its ability, endeavour to provide uninterrupted, timely, and error-free service, but does not guarantee such. Therefore, by using this service you indemnify the Company, its employees, agents, and affiliates, against any and all damages or losses caused in any manner.

Payment for Company Services

Payment can be made via PayPal or bank transfer. Full payment is required within seven days, and all goods and services are property of the Company until paid for in full. Any payment outstanding by this due date incurs interest at the rate of 2% above the prevailing Bank of England’s base rate, until the balance owing is paid in full.

After 60 days, the Company reserves the right to seek recovery of any unpaid balance via collection agencies or small claims court, if the outstanding sum is less than £3000. In the event that this occurs, you are responsible for court costs and any additional administrative costs.

We do not retain any payment details, including credit card details, and we do not share customer details with any third party. Delivery Policy

Delivery of content is made via our automated system in text, document, or html format, and is available for download by the Client as soon as it has been completed.

Delivery will be made on or before the date specified by the system when content is ordered. If any delay occurs a Client will be notified within 48 hours of making the order.

Termination of Agreement

Both the Client and the Company have the right to terminate a services agreement for any reason, even if the provision of services is already underway. A partial refund may be offered for services that are not underway at the time of termination.

Refund Policy

You are entitled to a full refund under the following circumstances only:

  • You cancel an agreement within one hour of making payment.
  • We notify you of a delay within 48 hours of a services agreement being made, and you are not satisfied with the new completion time.
  • We offer a no-questions-asked rewrite if you are not satisfied with our work. If, however, we deem that we cannot provide a satisfactory rewrite, we will offer you a refund as an alternative.


Force Majeure

Neither the Company nor the Client is liable to the other for failure to adhere to an agreement when that failure is caused by an event beyond the control of the party. Such events include but are not limited to any Act of God; earthquake, flood, or other natural disaster; terrorism, war, political insurgence, uprising, insurrection, riot, act of civil or military authority, or civil unrest; or any other natural or man-made circumstance beyond the control of either party which could not have reasonably been foreseen.

Any party affected by such an event should inform the other party, and use all reasonable measures to comply with the terms and conditions of any agreement made.

Waiver

Failure of either party to insist on adherence to the provision of any agreement terms, or the failure of either party to exercise any right to which he, she, or they are entitled, does not constitute a waiver, and does not minimize the obligations of either party under the agreement. No waiver is effective unless both parties explicitly state and sign as such.

Failure of the Company to enforce any provisions of any agreement, or failure to exercise an option to terminate any agreement, should not be construed as a waiver of any of the provisions set out in the terms and conditions. Any such circumstance will not affect the validity of any future agreement, the validity of the terms and conditions, or the right of the Company to enforce any provisions in the future.

General Considerations

These terms and conditions, which form part of the agreement between the Company and the Client, are governed by the laws of England and Wales. Your access of this website, and/or use of Company services, indicate your understanding of and agreement to our terms and conditions, including disclaimers, and is deemed consent to these terms and conditions, and to the jurisdiction of the English courts should any dispute arise.

Your statutory rights as a consumer are not affected by our terms and conditions.

Any terms and conditions (including, but not limited to, those relayed above) that are deemed invalid or unenforceable will be removed from this document, and the remainder will continue to apply.

These terms and conditions will not be amended or supplemented except in writing, and only under the explicit designation of authorised Company representatives.

Notification of Changes

The Company reserves the right to make changes to the terms and conditions at any time, as it sees fit. Your continued use of this website is deemed to signify your acceptance of any changes made, therefore you are advised to reread these terms and conditions on a regular basis.

Changes made to our privacy policy will be announced on our home page, and on other key pages of the website, 30 days in advance of being made.

If we make changes to how we use personally identifiable information, clients will be notified by email or postal mail. Communication

We have multiple email addresses to deal with different types of queries. These, and other contact information, can be found on our website, via Company literature, or via the Company’s stated telephone number.

Copyright Notice

Copyright protection, and other related intellectual property rights, exists on all electronic and printed text relating to the Company’s services, including that contained on this website. Reproduction, republication, or redistribution of any part of this website, by any means, is prohibited without the express written consent of the Company.